Personal Data Privacy Policy

Prinova Group LLC, a Nagase Group Company (“Prinova” or “we”), appreciates your visit to our website (this “Website”) and your interest in our services and products.  Your privacy is important to us, and we take care to protect your information, including your Personal Data (defined as information that directly or indirectly personally identifies you and any type of information about you protected under applicable data privacy laws) collected through this Website and/or through the normal conduct of our business operations.

By accessing this Website, you accept, and consent to, this Personal Data Privacy Policy (this “Privacy Policy”).  If you do not agree to this Privacy Policy, your choice is not to use this Website. This Privacy Policy may be updated from time to time without notice. We therefore ask you to consult it on a regular basis. The last line of this Privacy Policy below indicates when this Privacy Policy was last updated.

As used in this Privacy Policy, “Prinova” also means and includes subsidiaries and affiliates of Prinova Group LLC.

This Privacy Policy applies to the information you have provided about yourself or that Prinova has obtained in connection with your use of this Website or our online services.

The terms of this Privacy Policy may be modified or supplemented by other agreements you have entered into with Prinova, or any applicable laws or regulations related to the protection of personal information. For certain services, Prinova may provide you with privacy statements in addition to this Privacy Policy.

We may collect and process Personal Data about you from different sources, including but not limited to:

• Identity Data includes name, country, company, position, employer number, user account data, date of birth and gender.
• Contact Data includes email address, telephone numbers, office location address, billing address and delivery address.
• Financial Data includes bank account and payment card information.
• Technical Data includes internet protocol (IP) address, date and time of your access, time zone setting and location, browser type and version, your device identifiers, your internet or wireless service provider and other technology on the devices you use to access this Website.

The above categories and their definitions are only examples and additional information, or types of information may be collected. However, we specifically strive to not collect any highly sensitive information, such as social security numbers, protected class information, medical information and the like.

We use different methods to collect Personal Data from and about you including through:

• Direct interactions. You may give us your Identity, Contact and/or Financial Data by exchanging business cards, sending emails or filling in forms or otherwise.
• Automated technologies or interactions. As you interact with our Website, we (and service providers acting on our behalf) will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this Technical Data by using cookies and other similar technologies. Please see our Cookie Policy below for further details. 

The following are examples of how we may use Personal Data that we collect:

• providing our products and services and information relating to our products and services;
• execution and performance of contracts for our products and services, as well as management after completion of such contracts;
• fulfill customer inquiries, respond to any problems that may arise, such as difficulties in navigating this Website or accessing certain features;
• send samples, price quotations, products and information;
• develop new products and services;
• send you newsletters, features, promotional material, surveys and other updates;
• send you emails and/or postal messages with information about the brand and other content of Nagase Group Companies that we think may be of interest to you;
• develop and provide advertising tailored to your interests, including interest-based advertising;
• personalize your experience on this Website by presenting products and information tailored to you;
• gauge our customers' trends to determine what products and services are most popular with our customers; and
• for services relating to or connected to services other than those described above.

Prinova is the data controller for your information and is responsible for and may use your information for the purposes described in this policy.  In some instances, Nagase Group Companies inside or outside the United States may access your information where they perform services on behalf of data controllers (as data processors) and, unless prohibited under applicable law, for use on their own behalf (as data controllers) for the purposes described in this policy. Prinova may also outsource the processing of your Personal Data to third parties.

Prinova may also disclose Personal Data to governmental agencies or entities, regulatory authorities, courts, or other persons in accordance with any applicable law, regulation, court order or official request, or under any and for the purposes of guidelines issued by regulatory or other authorities, or similar processes as either required or permitted by applicable law.  When transferring Personal Data internationally, we and our service providers acting on our behalf follow applicable data privacy laws.

We will retain your Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.  We erase your Personal Data if the retention of that Personal Data is no longer necessary for the purposes for which they were collected or otherwise processed, or to comply with legal obligations (such as retention obligations under tax or commercial laws).

We may use “cookies” in connection with the operation of this Website. Cookies are small pieces of information that are stored on your computer by this Website server. Cookies are used for recordkeeping purposes ‒ the stored information can be retrieved by this Website server when you return to this Website.

Cookies allow us to personalize or regulate the use of this Website, and also permit us to automate the access and data-entry functions of this Website, and to tailor the appearance or presentation of this Website to your preferences or interests.

Before deploying functioning cookies, we will obtain your prior consent or provide the opportunity to disable cookies.

We may use one or more third–party analytics services to evaluate your use of this Website or other Prinova websites or platforms, as the case may be, by compiling reports on activity (based on their collection of IP addresses, Internet service provider, browser type, operating system and language, referring and exit pages and URLs and other similar usage data) and analyzing performance metrics. These third parties use cookies and other technologies to help collect, analyze, and provide us reports or other data.

By accessing and using our Website or other Prinova websites or platforms, you consent to the processing of data about you by these analytics providers in the manner and for the purposes set out in this Privacy Policy. For more information on these third parties, including how to opt out from certain data collection, please contact us as noted below.  Please be advised that if you opt out of any service, you may not be able to use the full functionality of the Website or other Prinova websites or platforms. 

We follow generally accepted industry standards to protect the information submitted to us, both during transmission at this Website and once we receive it. We maintain appropriate administrative, technical and physical safeguards to protect the Personal Data collected by us against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing of the Personal Data in our possession.

However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Prinova cannot ensure or warrant the security of any information you transmit to us. Prinova also cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. If you believe your Personal Data has been compromised, please contact us as set forth in the “How to Contact Us” section of this Policy.

We have put in place procedures to deal with any suspected Personal Data breach and will notify you of a breach where we are legally required to do so.

The data privacy laws in your jurisdiction may entitle you to the following rights:

• Confirm whether we process your personal information.
• Access and delete certain personal information.
• Data portability.
• Opt-out of personal data processing for targeted advertising and sales.
• Correct inaccuracies in your personal information, taking into account the information's nature and processing purpose.
• Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects.
• Withdraw your consent to processing your Personal Data.

From time to time, in order to comply with changes in applicable law or for legitimate business purposes, we may make changes to this Privacy Policy. Any changes we make will be displayed on this Website. Please check back from time to time to ensure that you have read the most recent version of this Privacy Policy.

Our Website may contain links to other websites. Prinova does not endorse, and is not responsible for, the privacy practices or the content of such other websites. We do not review or control such websites and suggest that you review the privacy policies of these websites before accessing.

Through your use of our Website, you represent that you are at least 18 years of age and that you are fully able and competent to enter into the terms, conditions, obligations, affirmations, and representations set forth in this Privacy Policy.

Prinova does not attempt to collect personal information from children, including anyone under the age of 18. Personal information sent to Prinova such as an email, which appears to be from a child, will be deleted. Prinova cannot always determine if a visitor to its Website or the sender of an e-mail is a child but will exert our best efforts to do so.

If you have any questions, or for more information about this Privacy Policy and the practices set forth here, or to exercise your rights, please contact us at:

Prinova Group LLC

Attn: Data Privacy Officer

300 Park Blvd., Suite 500

Itasca, IL 60143

Phone:  +1 (630) 868-0300

Email: privacy@prinovaglobal.com

Last updated: November 2024